Return Policy
Return and Refund Policy
At ResQmotive, we strive for your satisfaction with all our products. If you encounter any issues with your purchase, our Returns and Refunds Policy ensures a straightforward process for resolving concerns.
30-Day Money-Back Guarantee: We offer a 30-day money-back guarantee from the date of your purchase. If you're dissatisfied for any reason, simply contact our customer support team within this period to initiate the return process.
Conditions for Returns:
- The product must be in its original packaging, including all accessories and documentation.
- The product should be unused and in the same condition as received.
Return Process:
- Contact our Customer Support Team: fill in the contact form on our website to initiate the return process.
- Authorization: Obtain return authorization and instructions from our support team.
- Pack the Product: Safely pack the product in its original packaging, ensuring all accessories are included.
- Shipping: Ship the product back to the provided address within the specified timeframe.
- Inspection and Refund: Once we receive and inspect the returned item, we will process the refund to your original payment method.
Refund Timeline: Please allow 5-7 business days from the date of our receipt of the returned product for the refund to be processed.
Damaged or Defective Products: In the rare event of receiving a damaged or defective product, please contact us immediately for assistance. We will work swiftly to provide a replacement or initiate a refund, depending on your preference. Damaged products must reported to us within 14 days after receipt.
ResQmotive is committed to ensuring your satisfaction with all our products, and our Returns and Refunds Policy is designed to offer a seamless resolution process for any issues that may arise.